Dylan Golcher

Data Analyst
I am a data analyst with an educational background in UX/User Research and Marketing Communications. I have previous experience in customer facing and specialized administrative roles. Presently and in these past roles, I have used various tools and methods to accomplish task-oriented goals using data, stemming from inventory management and scheduling to summarizing large datasets and deriving variables for statistical analysis. As a detail-oriented problem solver by heart with a knack for effective communication and propensity towards inquisitive thinking, I strive to investigate and uncover the profound stories data has to tell.
Note: Study was done strictly in an educational capacity and not for commercial purposes.
Overview


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ReminderX was a fictitious mobile app centered around the idea of creating lists and reminders ​
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The company wanted to expand and revise the mobile application to be more marketable in a sea of similar applications and ideas
Process
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The first step was establishing the primary goals the project would endeavor to meet:
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1. Identify target users
2. Identify the strengths and weaknesses of the current ReminderX application and what the target users want and need to make application more robust and versatile.
3. Design and reiterate a new release of the ReminderX application based on the findings of the target users and their feedback.
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Next, personas were created and an interview protocol was established to glean pertinent information from the target users


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Based on the findings of the interviews, the following recommendations were made:
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1. Focus on reliability above all else
2. Create interfaces that are simple and easy to use
3. Provide customization options to make the app stand out from the crowd
